Customer Support

XML-based demand chain networks that deliver personalized customer experiences; unify Internet commerce, CRM, eSelling, and wireless technologies; guide intelligent commerce; and integrate the demand chain with the supply chain.

Provides customer support solutions leveraging multiple channels, including e-mail, telephone, chat and the web.

Delivering telephony based customer relationship management solutions and project management.

A public wiki site dedicated to the ITIL approach to IT and customer support and management.

Maconomy, a publicly-traded company, is the only provider of fully integrated eBusiness enterprise software that optimizes the service industries.

Bringing traditional supportive human contact to the new economy of eBusiness. Enabling your ecommerce website with a live sales and support staff, eCRM with a human touch. Add an experienced eSales customer service center to your site today.

Offers news, forums and resources across a wide spectrum of customer relationship management topics.